Frequently asked questions
Quick answers about visiting the studio, payments, delivery and orders.
Where is the studio?
Shop 08, Ground Floor, Sultana Arcade, opposite Marhaba Tower, Karim Block, Allama Iqbal Town, Lahore.
When are you open?
Our current opening hours are in the footer and on the contact page. Online booking only offers times when the studio is open, and holidays are shown on the booking page.
How can I pay?
By UBL bank transfer, JazzCash or Easypaisa. After you pay, enter the transaction reference on your order page and upload a screenshot. The account details are shown at checkout with copy buttons.
When is my order marked as paid?
Only after the studio has checked that your payment has arrived. Until then your order shows “Awaiting verification”. A screenshot on its own does not confirm a payment.
Do you deliver, or do I collect?
Both. Choose studio pickup or home delivery at checkout. If a delivery charge isn’t listed for your area, the studio confirms it before you pay — nothing is added without telling you.
How much does a frame cost?
Prices by size are on the Frames page and in the Frame Lab. Premium mouldings, special glass, custom sizes and premium framing are priced on request.
Do I need to come in for passport photos?
Yes. Passport and ID photos are taken at the studio. Book a slot online or visit during opening hours.
Will I see my design before it is printed?
Yes. Personalised orders get a design preview on your order page. Production starts only after you approve it.
Are the wedding photos on this website your work?
Photos and films marked “Stock photo” or “Stock footage” are shown for illustration only and are not our work. Photos of frames, stands and printed products were taken at our studio.